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MMH creates new patient billing platform

User-friendly experience for patients

(BATESVILLE, Ind.) – Margaret Mary Health has implemented a new patient billing platform. 

The hospital says the new platform will provide a user-friendly interface that patients can easily access their medical expenses. It also offers multiple payment options.

In addition to paper statements, it improves patient communication by utilizing text and email payment reminders.

“We recognize managing and paying MMH bills has been challenging for patients. One of our

top priorities is creating a care delivery model focused on improving access, convenience and

ease of using our services. Thanks to valuable input and survey feedback from our patients, this is the first of several platforms we’ll be implementing throughout 2024 designed to improve the patient experience before, during and after utilizing our services,” shared Liz Leising, CEO and President of Margaret Mary Health.

As part of the new automated system, patients will receive text messages and/or emails alerting them each time a bill has been generated following services. These messages are sent prior to a paper statement is received in the mail. 

Additional text and email payment reminders will be sent from MMH prior to the due date, which is 30 days from statement generation.

Patients will have the ability to customize their communication preferences and opt out of any,

including paper statements. 

For easy access to the patient portal, go to the App Store or Google Play, search for MMH Patient Portal and download the mobile app. If you need assistance enrolling, or help with your username and password, call the Portal Helpline at 812.933.5124. 

For questions regarding the new billing platform contact the Patient Financial Services team at 812.933.5441.


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